SmartCue

I am seeing a 'Not authorized to access this section' error

Different user roles exist within SmartCue, each with varying permission levels. The platform distinguishes between administrative accounts and standard user accounts based on organizational assignments.


Access Levels by Role


Organizations assign specific roles to team members:


  • **Admins**: Full access to all product areas
  • **Editors and Users**: Restricted access to certain features and sections

    • Resolution


    To resolve authorization errors:


  • Check your assigned role by navigating to **Settings > Users**
  • Contact your organization's administrator if you need access to a specific section or function

    • Your admin can grant the necessary permissions to expand your access.