SmartCue

How can I make use of the Analytics features in SmartCue?

Use Insights to see how people engage with your showcases, including impressions, views, completion rate, CTA clicks and time spent.


Organization Insights


Open Insights from the sidebar. Use the folder selector to narrow the report, and the Include Internal Users and Include Guests switches to choose which audiences to include.


Choose a reporting window


Choose Last 7 Days, Last 14 Days, Last Month or Last 3 Months. The date selector shows the exact start and end dates beneath the selected option, so you can check the reporting window at a glance. Choose Custom to select your own dates in the calendar.


The displayed dates clarify the existing reporting window; they do not change how metrics are calculated. When comparing results, keep the date window, folder and audience filters consistent.


Views by country


In Organization Insights, Views by country shows where showcase plays came from for the selected dates, folder and audience switches. The five leading countries appear individually; remaining known locations are grouped as Other countries. Unknown includes views without country information. All rows contribute to Total.


These are view events, not unique people. Country is approximate and does not identify a visitor. Keep the same filters when comparing this panel with Views. If the panel cannot load, choose Try again; this does not change your other analytics.


Individual showcase Insights


Open a showcase from All Showcase to view its Performance and Leads reports. Use the same date selector to review that showcase's performance. The Leads tab also has a date filter for its reporting window.